Orders & Payment

Making an Order

Placing an order is easy in our online store. Simply locate your product for purchase, follow the personalisation instructions and click on ‘Add to Cart’. Do this for any other products you may wish to purchase. Once you have placed chosen items in your cart, follow the steps of our secure checkout process. Payment is made in Australian Dollars (AUD). Orders will not be made until your purchase is paid in full.


Cancellations

Please place your order carefully; we even suggest going back over your order to check for things like spelling, embellishment types, colours etc, as once your order is paid and confirmed, we DO NOT ACCEPT CANCELLATIONS.

If after ordering you realise you have made a mistake, such as spelling, please contact us IMMEDIATELY at info@willowandbelle.com.au to see if we can correct the error for you. If you wait too long, your order may have already been through production and you will not be eligible for a refund or an amendment.